{"id":1188,"date":"2021-03-11T11:25:38","date_gmt":"2021-03-11T11:25:38","guid":{"rendered":"http:\/\/marereport.namma.org\/?p=1188"},"modified":"2024-01-11T21:40:43","modified_gmt":"2024-01-11T21:40:43","slug":"wi-fi-for-seafarers-offered-in-port-of-gladstone","status":"publish","type":"post","link":"https:\/\/marereport.namma.org\/index.php\/2021\/03\/11\/wi-fi-for-seafarers-offered-in-port-of-gladstone\/","title":{"rendered":"Wi-Fi for Seafarers Offered in Port of Gladstone"},"content":{"rendered":"\n

by Susan Huppert, NAMMA<\/strong><\/p>\n\n\n\n

Gladstone Seafarers Center\u2019s General Manager Jessica Mulhall, was asked to provide a list of her \u201cwildest dreams\u201d to Maritime Safety Queensland (MSQ) on behalf of seafarers. Her list included free Wi-Fi for the ships at anchorage near the Port of Gladstone, Australia. Although the need was on the radar for years prior, due to a recent surge of support she felt the request was worth the try. The Port Welfare Committee proposed the concept to MSQ. They agreed.  <\/p>\n\n\n\n

\u201cIn\nfour months our dream became reality,\u201d said Mulhall. <\/p>\n\n\n\n

MSQ is Australia\u2019s government agency whose goal is, in part, to protect Queensland waterways and those who use them. They partnered with internet provider, Testra, and Insite Communications to design and develop a system to provide internet access to ships at anchorage, at no cost to seafarers.<\/p>\n\n\n\n

March 2, 2021, the business partners and MSQ launched the first six-month trial phase of such a unit in the port of Gladstone, Queensland. Thrilled with the prospect of a problem solved, Mulhall was onboard for the first trial run on a ship at anchorage. <\/p>\n\n\n\n

\u201cThe\ncrew members were really excited,\u201d she said. \u201cTen crew members poked their heads\ninto the room as soon as the device was connected.\u201d <\/p>\n\n\n\n

Once\nthe seafarers understood what was happening, they retreated individually to\nprocess what the equipment would mean for them personally, according to Mulhall.\n Much needed contact with family and\nloved ones not previously possible onboard without the purchase of SIM cards\nand costs is becoming a viable option. <\/p>\n\n\n\n

Internet is available in the seafarer center. However, for the average 10 to 15 ships docked daily, that is challenging due to COVID.  Even more challenged are the seafarers with no internet on the multiple ships waiting at anchorage in greater seclusion.<\/p>\n\n\n\n

During\nthe initial trial, the unit was taken by helicopter to a ship at anchorage\nwhere the seafarers have been for 45 days. It was a meaningful moment as the isolated\ncrew\u2019s needs and the technician\u2019s skills converged. And it worked. An\nadditional step is to see if more than one unit can operate onboard\nsimultaneously. <\/p>\n\n\n\n

\u201cAs\nit developed virtually, it was a great opportunity for the tech who had never\nbeen onboard a ship and for those in the maritime industry to see the way they\ninterface with the technician,\u201d said the ministry\u2019s general manager.<\/p>\n\n\n\n

The process helped the technician understand how to improve the packaging and assembly for specific end-users. The initial development cost of approximately $7,000AUD will be less as it rolls out. MSQ is encouraged by the innovation in the maritime industry and the potential for other uses.   <\/p>\n\n\n\n

For more information: http:\/\/gladstonemts.org.au\/<\/a><\/p>\n\n\n\n

Photo: Gladstone Seafarers Centre Facebook<\/a>. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

by Susan Huppert, NAMMA Gladstone Seafarers Center\u2019s General Manager Jessica Mulhall, was asked to provide a list of her \u201cwildest dreams\u201d to Maritime Safety Queensland (MSQ) on behalf of seafarers. Her list included free Wi-Fi for the ships at anchorage […]<\/p>\n","protected":false},"author":9,"featured_media":2401,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[411,412,104,86,413],"class_list":["post-1188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maritime-world","tag-australia","tag-gladstone","tag-internet","tag-mission-to-seafarers","tag-technology"],"yoast_head":"\nWi-Fi for Seafarers Offered in Port of Gladstone - The MARE Report<\/title>\n<meta name=\"description\" content=\"Discover how the Port of Gladstone is revolutionizing connectivity for seafarers. 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